Governing Law
Any dispute or claim arising out of or in connection with this website shall be governed by and construed in accordance with the laws of the Sultanate of Oman.

Age Restriction
Minors under the age of 18 are prohibited from registering as users of this website and are not allowed to interact with or use it.

Payment Security
If you make a payment for our products or services on our website, the details you provide will be transmitted directly to our payment provider via a secure connection.
– The cardholder should retain a copy of transaction records and merchant policies.
– We accept online payments using Visa and MasterCard credit and debit cards in Omani Rials (OMR).
– Cash on Delivery (COD) is available within Oman.

—

Shipping and Delivery Policy

– We do not engage in transactions or offer services to countries subject to sanctions by the U.S. Office of Foreign Assets Control (OFAC) under Omani law.
– Multiple shipments/orders may result in multiple charges appearing on the cardholder’s monthly statement.
– Orders are delivered by a specialized courier company covering all major cities in Oman and GCC countries.
– Delivery typically takes 7 to 10 days for major cities, depending on product availability.
– Remote areas may have specific delivery schedules.
– Delivery hours are usually between 10 AM and 10 PM.

Important Notes:
– Customers must provide accurate addresses and keep their mobile devices active for courier coordination.
– If the courier leaves your area, delivery may be rescheduled for the next day.
– Changing the delivery address after dispatch may cause delays.
– Customers are not allowed to open packages before payment, and couriers cannot wait longer than 15 minutes.

—

Return and Cancellation Policy

– Returns are accepted for goods that were not shipped or not received. Refunds will be made to the same payment method used for purchase.
– Perfume and cosmetic products are considered personal items and cannot be exchanged once opened.
– Returns are allowed within 15 days of purchase, provided the product is in its original condition and packaging.
– Refunds will be processed to the original payment source.